Tag: customer abuse and violence

Mar 2020

Remember to keep cool and show respect for local retail workers: SDA Union

Media release | 17 March 2020 The union representing retail workers, including supermarket workers, has called on the local community to remember to keep their cool and respect workers when hitting the shops over the coming days and weeks. SDA – the union for retail, fast-food and warehouse workers – National Secretary, Gerard Dwyer, said that reports of workers being

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Aug 2017

What you need to do when an abusive or violent customer comes into your store.

This week, during Safety Demands Action Week, SDA Union Delegates, Health & Safety Reps and Organisers were out in stores talking to workers about health and safety in their store. Customer abuse and violence is serious health and safety concern for retail and fast food workers across the country. This week we’re focusing on the importance of reporting incidents of

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