Tag: customer abuse and violence

1
May 2020

Retail industry releases COVID-19 Retail Recovery Protocol

Australia’s key retail industry groups have united to release a Retail Recovery Protocol for COVID-19 to assure the community, including retail employees and customers, that they can have confidence that retailers and shopping centres will continue to follow stringent public health guidelines, particularly as the community access essential services such as supermarkets, pharmacies and other goods and services. This assurance

Read more

20
Apr 2020

Congratulations NSW on spitting fines – time for the other state governments to act

Media statement | 19 April 2020 Statement from Gerard Dwyer, National Secretary the SDA – the union for retail, fast food and warehouse workers The decision by the NSW government to extend its $5,000 fine for spitting and coughing to retail workers highlights the urgency of the other state and territory governments following suit. While the most prominent examples of

Read more

24
Mar 2020

Additional Health and Safety Measures – statement from SDA National Secretary Gerard Dwyer

Media statement | 24 March 2020 In line with the Prime Minister’s call for Australians to pay more respect to “social distancing” for the duration of the COVID-19 emergency, the union representing retail workers is calling for additional steps to improve the safety of shoppers and employees. The SDA is engaging daily with major companies on arrangements being put in

Read more

20
Mar 2020

Respect Our Retail Workers

Media release | 20 March 2020 It is important that everyone remains calm and appreciates the essential service retail workers are providing the community during this difficult period. The reports of abuse and violence directed at retail workers is unacceptable – no one ever deserves to be abused at work and in times like this it is even more disappointing

Read more

17
Mar 2020

Remember to keep cool and show respect for local retail workers: SDA Union

Media release | 17 March 2020 The union representing retail workers, including supermarket workers, has called on the local community to remember to keep their cool and respect workers when hitting the shops over the coming days and weeks. SDA – the union for retail, fast-food and warehouse workers – National Secretary, Gerard Dwyer, said that reports of workers being

Read more